Politique de Confidentialité
In the course of using our application and accessing Meta features, we collect and use the following data:
For Facebook accounts:
- public_profile:To access public profile information (name, profile photo).
- email:To retrieve the primary email address associated with the Facebook account.
- pages_manage_posts:To publish and schedule posts on professional pages.
- pages_manage_engagement:To respond to comments and messages.
- pages_read_engagement:To read interactions (likes, comments, shares).
- pages_read_user_content:To access content published on the page.
- pages_show_list:To display pages managed by the user.
- ads_management:To manage clients' advertisements.
- ads_read:To retrieve advertising reports.
For professional Instagram accounts:
- instagram_basic:To access basic information of the Instagram account (name, profile photo).
- instagram_manage_insights:To view statistics of posts, stories, and the account.
- instagram_manage_comments:To manage comments (read and respond).
- instagram_content_publish:To publish or schedule posts, stories, and reels.
- pages_read_engagement:To read insights from pages linked to Instagram.
- pages_read_user_content:To access content published by the account.
User-Centered Approach
Our application, Sociaboost, provides a user-friendly and intuitive interface, enabling our clients to efficiently manage their Facebook and Instagram accounts. We are committed to:
- Providing an optimized user experience with clear and accessible features.
- Offering analytical tools to help clients understand and improve their audience interactions.
- Ensuring transparency by clearly explaining why and how each permission is used.
Advanced Data Analysis to Enhance Accounts
pages_read_engagement and instagram_manage_insights
- Allows access to statistics for posts, stories, and user interactions.
- This data is used to generate personalized reports, provide detailed insights, and help clients optimize their campaigns.
pages_read_user_content and instagram_basic
- Access to user-published content to analyze which type of content performs best.
- Enables measuring engagement on each post and identifying follower preferences.
ads_management and ads_read
- Management of ad campaigns with personalized recommendations to maximize ROI.
Data-Driven Predictions
With the granted permissions, our application provides a unique feature based on machine learning:
- Comment analysis to understand follower feedback (positive, neutral, or negative).
- Predictions for:
- The ideal time to post based on audience habits.
- The optimal content (type, tone, format) to maximize engagement.
These predictions are personalized for each client based on their data.
- A dedicated permissions management page clearly explains to users why certain data is collected and how it is used.
- Clients can view their analyzed data in the form of interactive charts and tables to better understand their performance.
- Practical recommendations are provided to help improve their posts and effectively boost their accounts.
By using the requested permissions, Sociaboost enables its clients to:
Save time
by automating content posting and scheduling posts for maximum impact.Improve their strategy
through detailed insights and practical recommendations generated by the application.Understand their audience
through data analysis (likes, comments, shares).
These features help users boost their accounts effectively and achieve their professional goals.
We only use the collected data for:
- Posting and scheduling content on client accounts through our application.
- Analyzing insights and statistics of accounts to optimize performance and boost accounts.
- Providing account management features, including adding, editing, and deleting client data in the Sociaboost app.
The collected data is never shared with third parties or used for external commercial purposes. It is solely used internally for the services provided by our application.
At Sociaboost, we implement advanced security measures to protect access tokens and ensure the confidentiality of sensitive data, in compliance with Meta’s requirements and current standards.
1. Encryption of Access Tokens
All access tokens are encrypted before being stored in our systems, ensuring enhanced protection against unauthorized access or attempts at compromise.
2. Secure Authentication System with JWT
We use JWT (JSON Web Tokens) to manage user authentication reliably and securely. These tokens have limited expiration times, reducing risks associated with prolonged or malicious use. Automated renewal mechanisms are also in place to ensure a smooth user experience while maintaining a high level of security.
3. Secure HTTPS Protocol
Our application is deployed with the HTTPS protocol, ensuring that all communications between users and our servers are encrypted end-to-end. This protects exchanged data, including access tokens, from malicious interception.
4. Role-Based Access Controls (RBAC)
Strict controls are implemented to limit access to data based on the roles assigned to each user or employee. These restrictions ensure that only authorized individuals can access specific information, thus strengthening data confidentiality.
5. Regular User Reauthentication
To maintain constant and secure control, users are prompted to reauthenticate periodically. This measure helps refresh permissions and ensures ongoing security.
6. Rapid Response in Case of an Incident
In the event of a data breach or detection of suspicious activity, Sociaboost commits to reacting immediately. We will inform the affected users as well as Meta, while taking necessary actions to resolve the issue quickly.
Thanks to these measures, Sociaboost ensures access token management that meets the highest security requirements while providing a smooth and reliable user experience.
Individual Access:
Each client has a user account in Sociaboost with full access to their data.Permission Management:
Clients can manage their permissions, view stored data, or delete their account at any time through their user interface.Features for Organizations:
- Create sub-accounts for their employees.
- Define the number of clients and employees allowed based on their subscription (monthly or yearly).
- Modify or update their subscription based on their needs.
Sociaboost includes an event tracking service to record and analyze all interactions within the application.
Data Collected by the Tracker
- User actions (login, data modification, content publishing, etc.)
- Interactions with external APIs (Meta, Stripe, etc.)
- Errors or anomalies detected in the services.
Benefits of the Tracking Service
Improved User Experience:
By tracking events, we identify areas for improvement to streamline processes.Enhanced Security:
Detecting unusual or malicious behaviors helps protect client accounts and data.Audit and Control:
Complete action tracking allows tracing the steps performed in the application for better management and total transparency.Continuous Optimization:
By analyzing recurring events, we adapt the application to meet the specific needs of users.Increased Responsiveness:
Quick detection of technical issues allows us to resolve them efficiently, reducing service interruptions.
In accordance with applicable regulations, each user has the following rights:
- Access their personal data.
- Request the modification or deletion of their data.
- Control the permissions granted to the application.
To exercise these rights, please contact us at support@sociaboost.com.
This policy may be updated to reflect changes in our services or regulatory requirements. Any updates will be communicated via our application and on this page.
For any questions or requests regarding this privacy policy, please contact us:
Email :
support@sociaboost.com